FAQ
Frequently asked questions
Got questions? We've got answers. If you can't find what you're looking for, feel free to get in touch.
Do I need to visit your office?
No! We're a fully remote, paperless practice. Everything is handled digitally — you can send documents via WhatsApp or email, and we communicate through your preferred channel. No office visits needed.
How do I send you my documents?
Simply take photos of receipts and invoices and send them via WhatsApp, or email digital copies to info@taxboxconsulting.co.uk. We accept all common formats including photos, PDFs, and spreadsheets.
What accounting software do you use?
We're proficient in Xero (our primary platform), QuickBooks, TaxCalc, and CCH. We'll recommend the best software for your business needs and can help you set it up from scratch.
How much does a self-assessment tax return cost?
Self-assessment returns start from £150 if you file early (by 31 October). The fee rises to £175 in November–December and £225 in January — the earlier you send your documents, the less you pay. Additional income sources (rental, capital gains, foreign income, etc.) are £50 each. We always confirm the total cost before starting work.
What types of businesses do you work with?
We specialise in SMEs and self-employed professionals across the UK, with particular expertise in construction (plumbers, electricians, contractors), IT consultants, event managers, and service-based businesses.
Can you help with company formation?
Yes! We handle the entire company formation process including registration with Companies House, HMRC registrations for corporation tax, PAYE, and VAT, plus setting up your accounting software.
What are your working hours?
Our standard hours are Monday to Friday, 9:00 AM to 5:00 PM. However, we understand that business doesn't always stick to office hours, so we're flexible with communication via email and WhatsApp.
Are there any hidden fees?
Absolutely not. We believe in complete transparency. You'll always know exactly what you're paying before we start any work. Our pricing is straightforward with no hidden charges or surprise bills.
How quickly can you complete my tax return?
Turnaround time depends on the complexity of your return and how quickly you provide the necessary documents. For straightforward self-assessments, we typically complete within 5-7 working days. Complex returns may take longer.
Do you handle HMRC correspondence?
Yes, we handle all HMRC correspondence on your behalf, including responding to enquiries, resolving discrepancies, and managing any compliance issues. You won't need to deal with HMRC directly.
Still have questions?
We're happy to help. Reach out and we'll get back to you as soon as possible.