Question 1

Do I need to visit your office?

Accepted Answer

No! We're a fully remote, paperless practice. Everything is handled digitally — you can send documents via WhatsApp or email, and we communicate through your preferred channel. No office visits needed.

Question 2

How do I send you my documents?

Accepted Answer

Simply take photos of receipts and invoices and send them via WhatsApp, or email digital copies to saad@taxboxconsulting.co.uk. We accept all common formats including photos, PDFs, and spreadsheets.

Question 3

What accounting software do you use?

Accepted Answer

We're proficient in Xero (our primary platform), QuickBooks, TaxCalc, and CCH. We'll recommend the best software for your business needs and can help you set it up from scratch.

Question 4

How much does a self-assessment tax return cost?

Accepted Answer

Basic self-assessment tax returns for self-employed individuals start from just £100. If you have additional income sources (rental, capital gains, foreign income, etc.), each additional source is £50. We always confirm the total cost before starting work.

Question 5

What types of businesses do you work with?

Accepted Answer

We specialise in SMEs and self-employed professionals across the UK, with particular expertise in construction (plumbers, electricians, contractors), IT consultants, event managers, and service-based businesses.

Question 6

Can you help with company formation?

Accepted Answer

Yes! We handle the entire company formation process including registration with Companies House, HMRC registrations for corporation tax, PAYE, and VAT, plus setting up your accounting software.

Question 7

What are your working hours?

Accepted Answer

Our standard hours are Monday to Friday, 9:00 AM to 5:00 PM. However, we understand that business doesn't always stick to office hours, so we're flexible with communication via email and WhatsApp.

Question 8

Are there any hidden fees?

Accepted Answer

Absolutely not. We believe in complete transparency. You'll always know exactly what you're paying before we start any work. Our pricing is straightforward with no hidden charges or surprise bills.

Question 9

How quickly can you complete my tax return?

Accepted Answer

Turnaround time depends on the complexity of your return and how quickly you provide the necessary documents. For straightforward self-assessments, we typically complete within 5-7 working days. Complex returns may take longer.

Question 10

Do you handle HMRC correspondence?

Accepted Answer

Yes, we handle all HMRC correspondence on your behalf, including responding to enquiries, resolving discrepancies, and managing any compliance issues. You won't need to deal with HMRC directly.

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